Welcome to the step by step tutorial on how to use Converge Hospitality

the only solution a hotel needs for:

✓ Card-not-present payments

✓ Sending online invoices

✓ With enhanced security & PCI compliance 

✓ And reduced processing risk & exposure

INDEX

Part 1 – Introduction:

Get to know about Converge Hospitality, its features, functionality, and benefits for hotels.

Part 2 – Three Major Benefits Of Using Converge Hospitality

Get to know how Converge Hospitality can benefit your hotel.

Part 3 – Modern Replacement To Old Ways

Discover how Converge Hospitality can replace paper authorizations and minimize all the risk that comes with it. 

Part 4 – Best Use Cases

In this section, we discuss how Converge Hospitality’s capabilities can be used in a hotel’s day to day operations.

Part 5 – Three Ways Converge Beats All Other Solutions

Know other “similar” solutions? Converge Hospitality is the ONLY “all-in-one” solution in the market today. 

Part 6 – Logging In, User IDs, & Managing Multiple Locations

Manage up to 5000 user ids and various hotel locations from a single dashboard.

Part 7 – Processing Payments

Learn how to process open transactions, settle batches, perform a refund and manage reporting.

Part 8 – Recurring Payments

Set up automatic recurring payments that charge your customers’ cards for repeat services. 

Part 9 – Creating Invoices

Create, send & schedule invoices and get paid instantly directly by the customers.

Part 10 – Customers

Manage customers and their payment cards securely and efficiently. 

Part 11 – Products

Manage different products against which you can charge invoices. 

Part 12 – Managing Users in Converge Hospitality

Learn how to manage users, user rights, and access for various hotel employees in Converge. 

Part 13 – Settings

Setup invoices, and customize emails and brand colours.

Part 14 – Next Steps

Ready to get started? Here are the next steps. 

Part 1 - Introduction

Part 2 - Three Major Benefits Of Using Converge Hospitality

Part 3 - Modern Replacement To Old Ways

Part 4 - Best Use Cases

Part 5 - Three Ways Converge Beats All Other Solutions

Part 6 - Logging In, User IDs, & Managing Multiple Locations

Part 7 - Processing Payments

Open Transactions 0:00 | Settle Batches 0:41 | Refunds 1:55 | Reporting 3:15

Part 8 - Recurring Payments

Part 9 - Creating Invoices

Part 10 - Customers

Part 11 - Products

Part 12 - Managing Users

Part 13 - Settings

Part 14 - How To Get Started